This notice covers Android 1.0.1 and the iOS 1.0.1 version being prepared and tested. There are no bottom banners in this update. The optional Ad-Free product is a one-time purchase, not a subscription. Availability depends on store approval and the installed version; this notice does not itself announce a public iOS release. TestFlight purchases use Apple’s sandbox.
1. Publisher, platforms and scope
Twisty is published under the Avandoo brand by Alligator IT & Transport GmbH. Company and legal contact details appear below. These terms cover Android 1.0.1 and the iOS 1.0.1 version currently being prepared and tested, including the snake puzzle game and Color Blocks. App and purchase availability depend on the relevant store approval, region and installed version. This notice does not announce a public iOS release. Older installed versions can differ.
2. Age and lawful play
The intended audience is 13+. Minors need any parent or guardian authorisation required for purchases and applicable consent. Do not misuse the app, interfere with its services or fraudulently manipulate purchases or rewards. Statutory rights and lawful uses remain unaffected.
3. Free access and adverts
The free version requires internet connectivity. This update has no bottom banner ads. Twisty requests a full-screen video ad after a successful level and after every second failed attempt; odd failures restart without that ad. An unavailable ad is skipped, not inserted unexpectedly into later gameplay. Providers control video duration and close controls. Advertising requests depend on Google consent availability. The internet requirement does not require accepting personalised advertising.
4. Hints, Undo and help points
Two free Hint uses and two free Undo uses are separate one-time starter allowances. Subsequent Twisty uses cost one shared help point unless covered by verified premium access. Voluntary main-menu rewarded videos grant one point only after the provider confirms a genuine reward event. Hint and Undo do not themselves start in-game reward videos. Points cannot be exchanged for money, transferred or sold. They are stored locally and may be lost when app data is deleted.
5. Optional permanent ad-free purchase
An optional, non-consumable one-time purchase removes automatic and voluntary ads across Twisty and Color Blocks and includes unlimited help and offline play while ownership is verified. This is not a subscription and has no automatic renewal or recurring charge. The product identifier on each platform is twisty_ad_free_lifetime. The reference price is EUR 2.99; each store shows the actual local total price and applicable terms before payment. There is no checkout on this website and no free trial is promised. The former monthly offer is no longer available to new purchasers. TestFlight purchases use Apple’s sandbox and are not real-money payments; a sandbox purchase does not establish paid ownership in the public App Store version.
6. Restoration and refunds
Use Restore purchases with the same Apple Account or Google Play account, on the same platform as the original purchase. The one-time purchase is not consumed by use and does not renew monthly. Store verification is required to restore access; refunded or revoked purchases no longer grant ad-free access. The purchase does not transfer between Apple and Google Play accounts. Apple handles App Store billing and refund requests; Google handles Google Play billing and refund requests. Contact support for purchase problems. Mandatory consumer rights, including applicable withdrawal and refund rights, remain unaffected. Apple refund information; Google Play refund information.
7. Licence and platform terms
The app is licensed, not sold. The Apple Standard Licensed Application End User License Agreement applies to App Store distribution unless a different licence is explicitly supplied in the store. Google Play terms apply to Android distribution and purchases. These app-specific explanations supplement rather than silently replace applicable platform terms. Artwork, code and other content remain subject to their applicable rights. Apple standard application licence.
8. Saves, changes and consumer protection
Progress is saved locally; no cloud-save guarantee is made. Uninstalling, deleting data or changing devices can lose progress and records. Restoring a purchase does not restore local game progress. Necessary updates, conformity remedies, withdrawal rights where applicable and other mandatory consumer protections remain in force. No clause excludes mandatory liability or limits statutory consumer remedies.
9. Contact and applicable law
Use support for game problems or the direct company contact for legal matters. Austrian law applies to the extent permitted by law; mandatory protections of your habitual residence and lawful consumer court venues remain unaffected.
Company & contact
- Company
- Alligator IT & Transport GmbH
- Registered address
- Bloch-Bauer-Promenade 20/18, 1100 Wien, Austria
- Company register
- FN 670712 t · Handelsgericht Wien
- VAT ID
- ATU83127956
- Managing director
- Alex Csöregi
- Contact
- Contact support
For app help, privacy or legal requests, use our support page. You can also write to the company postal address above without a browser check. Contact support